Last Updated: January 29, 2026

1. Information We Collect

We collect personal information that identifies, relates to, or can reasonably be linked to you, including:

Identifiers: Name, phone number, email address, billing and shipping address, IP address, and device identifiers.

Commercial Information: Records of products viewed, designed, configured, quoted, or purchased through our website and 3D Shed Configurator.

Geolocation Data: Approximate location data derived from IP address, used to calculate delivery distances, service availability, and applicable taxes.

Communication Data: Records of your consent to receive SMS and email communications, message history, and opt-in/opt-out status.

2. How We Use Your Information

We use the information collected to:

Generate accurate pricing and configurations through our 3D Shed Configurator.

Process payments securely through third-party payment processors.

Send transactional and service-related communications via SMS and email, including quotes, order updates, scheduling notices, and customer support messages.

Send promotional SMS or email messages only if you have expressly opted in.

Monitor and analyze website performance to improve functionality, content, and user experience.

3. SMS Privacy & Consent Protection (A2P & Carrier Compliance)

Opt-In Consent: SMS messages are sent only to users who have voluntarily provided their phone number and given express written consent via our website forms or other approved opt-in methods.

Message Frequency: Message frequency varies based on your interaction with our services.

Message & Data Rates: Message and data rates may apply depending on your carrier and mobile plan.

Opt-Out: You may opt out at any time by replying STOP to any message. You will receive one final confirmation message.

Help: Reply HELP for assistance or contact us at (315) 642-0209.

Carrier Disclaimer: Mobile carriers are not liable for delayed or undelivered messages.

Strict Privacy Guarantee:
North Country Storage Barns LLC does not sell, rent, share, or disclose mobile phone numbers or SMS opt-in data to third parties, affiliates, or partners for marketing or promotional purposes. SMS data is used solely to deliver communications you have requested.

Age Restriction: SMS services are available only to individuals 18 years of age or older.

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar tracking technologies to enhance site functionality and analyze usage.

Types of Cookies Used:

Essential Cookies: Required for core site functionality, form submissions, and security.

Analytics Cookies: Help us understand how visitors interact with our website (e.g., page visits, time on site).

Marketing Cookies: Used only to support advertising and remarketing efforts, where permitted by law.

Your Choices:
You may control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

We do not use cookies to collect sensitive personal data, nor do we allow third-party cookies to independently collect SMS opt-in information.

5. Data Retention & Security

We retain personal information only for as long as necessary to fulfill business, legal, or regulatory requirements.

We use industry-standard safeguards, including encryption, access controls, and secure servers, to protect your information. While we take reasonable steps to secure your data, no system can guarantee absolute security.

6. Your Privacy Rights (CCPA & GDPR)

Depending on your location, you may have the right to:

Access: Request a copy of the personal data we hold about you.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request deletion of your personal data, subject to legal retention requirements.
Opt-Out: Withdraw consent and stop marketing communications at any time via email unsubscribe links or by replying STOP to SMS messages.

Requests may be submitted through our contact information listed on this website.